Support

How can we help?

Bug, question, feature idea, press enquiry — send it our way. We aim to reply within 24 hours.

FAQ

Frequently asked.

How do I join the beta?

Head to beta.tradersguild.co, drop your email, and we'll send you a TestFlight link within 24 hours. The beta is open to iPhone users only for now.

Which assets are supported today?

Live crypto markets stream in the beta. Forex, stocks and commodities are visible in-app but unlock fully once we hit production. We'll announce each activation in Discord.

When is Android coming?

Android is on the roadmap after iOS goes GA on the App Store. We don't have a firm date yet — join Discord or the beta waitlist to hear it first.

How do I report a bug?

Use the form above, email support@tradersguild.co, or post in the #bugs channel in Discord. Include device model, iOS version and, if possible, a screenshot — it cuts our reply time in half.

Is there a subscription or paid tier?

The beta is free. We'll share pricing plans before production launch — early beta members will be the first to know, and the first to get grandfathered pricing.

Do you handle my personal data carefully?

Yes. We only collect what the app needs to work — your account details, what you post, and what you mark on charts. A full privacy policy lands before production. In the meantime, any concerns go straight to support@tradersguild.co.